FAQs

Where and when do you work? I do organizing and packing for clients located in Montgomery County, TX. So, if you live in Conroe, Spring, Magnolia, The Woodlands, or Montgomery, I have both weekday and weekend booking options available for you.

What questions should customers think through before talking to professionals about their project?

  • What does "organized" mean for you? 

  • Do you have a budget in mind?

  • Have you already decluttered or will you need some gentle guidance when I get there? 

  • Can you handle "homework" tasks in between sessions so that we maximize our time together? 

  • How involved do you want to be? 

  • Are you mentally ready to donate or toss items that no longer serve you? 

  • If you are moving, do you have all the packing supplies purchased for when I get there? Or do you need guidance on what to buy?

What is an in-home consultation? I'll walk through your space to come up with a plan, talk about any of your concerns, observe what’s working and what’s not, and take notes so I can come up with an action plan. I'll also take some photos and measurements so we're all set to get started smoothly during our first session. Usually, in-home visits take about 30 to 60 minutes. At the end, if you decide to work with me, I will then provide you with my Client Agreement Form, and we will schedule your session. *Please note that a $50.00 deposit is required to reserve your appointment. Deposits are deducted from the day of the session, provided that you do not cancel or reschedule within 72 hours of the scheduled appointment.*

What are your rates? Phone and in-person consultations are free and sessions are $200.00 + cost of supplies, if needed. If we run over the 3 hour session time, and our schedules both allow, any additional time that day would be a simple, flat rate of $67/hr with payment due at the end of each session.

Do we work side-by-side, or do you do the project alone? Most of my clients work alongside me so that their space is the way they want it. I will be your hands and feet—no heavy-lifting required! Having an unbiased, second pair of eyes (and ARMS!) from a Professional Organizer by your side, even for just ONE day or ONE task, can really make a huge difference. We work together to sort, pare down, and put items in a designated space that works functionally for you, your routines, and the way your brain works. 

*If you are unable to be physically present due to the nature of the project, location, or health concerns, that is understandable. I only ask that you are available to answer my questions as I go.

What is a Professional Organizer, and why hire one? As a Professional Organizer, I am your “partner in crime CLUTTER,” and together we’ll create simple systems that work for you and your family that are easy to maintain after I leave. 

The “mental to-do list” is REAL, and it’s always there. Those pants needing hemming, that item you know you could list on eBay, the Needle Point craft you meant to finish, the beautiful lamp that now matches nothing, the XYZ….

Our stuff talks to us. It all says something, and your home should be a place where you enjoy being, not dread! 

What types of customers have you worked with? I have organized, packed, or unpacked for all kinds of clients! My repeat clients have primarily been women over the age of 60 who are downsizing, my packing and unpacking clients are often busy families, and my most common new clients are busy individuals who have an end goal of getting their whole house in order. Those clients use me room-by-room, session-by-session as their schedules and budgets allow. 

What is your typical process for working with a new customer? First step is a phone call as I like to speak with clients before I go to their home--I want to be a good fit for your needs. Next, we schedule a complimentary in-home consultation so I can see the space and come up with a game plan. At that time, we compare schedules and book our day! On the day of our appointment, I get to work. The first hour normally consists of sorting, decluttering, and establishing priorities. Before I leave for the day, we'll discuss any 'homework' or items to be purchased, and schedule our next session. 

What does a session look like? I work with my clients in 3 - 4 hour blocks of time to be sure we get traction. How long a project takes depends entirely on how quickly you make decisions and how much clutter we are tackling. 

Will my sessions be confidential? Absolutely! All conversations + anything seen or heard during our session is confidential. I abide by the Code of Ethics of the National Association of Productivity and Organizing Professionals (NAPO). Simply put, that means that anything I see there or hear there, it will stay there. I take privacy and confidentiality seriously.

What advice would you give a customer looking to hire a provider in your area of work? Get more than one quote (2-3 at least!) and speak over the phone with the person. Ask lots of questions too. Details matter. Are they good with kids or pets? Do they smoke? Not everyone will be your 'favorite flavor' so it's important that you get along with the person's personality and you feel comfortable. After all, it's your money and your home. It's also important to ask for an organizer's specialty--someone who only does hoarder jobs may not be who you want in your pantry or craft room! 

Can I buy a session for someone else? Yes, you can purchase a gift certificate.

WARNING: We cannot ‘make’ someone get help for a problem they do not believe that they have.

Do you take away items to be donated? Yes! If items are being donated, I'll gladly haul off one carload at the end of our session.

What education and/or training do you have that relates to your work? I have over 10 years of professional experience, I am trauma-informed, I specialize in ADHD-friendly systems, and I am in the process of taking the Chronic Clutter Classes hosted by the Institute for Challenging Disorganization (ICD). 

Do you work in commercial spaces? No. I help residential clients clear the clutter and establish easy-to-maintain, personal systems that work for them in their home.

What spaces do you organize? I work in kitchens, pantries, playrooms, home offices, living rooms, bedrooms, bathrooms, and closets. Most of my clients appreciate the value of ‘quick wins’ and momentum at the beginning, so I prefer to start with areas that are regularly used but not too big to tackle (like a clothes closet, a bathroom with many drawers and cabinets, or a pantry). I work in 3-4 hour sessions and, by beginning this way, we establish trust and build confidence to move on to the next space!

How did you get started doing this type of work? I've observed that my brain works differently from others in that I naturally think in pictures and categories, which helps me decipher things in conversation to suggest helpful systems easily for others. I’ve enjoyed details and organization since I was in grade school so it’s only natural that I ended up doing this for a living. I truly enjoy calming the chaos and making people smile in their own space.

What payments are accepted? All of them!

May I Refer a Friend? Of course! I reward all past clients for sending me their friends with a $25 Amazon gift card!

This sounds great! What now? Yay! Let’s hop on a quick phone call at 936-521-9568 for you to tell me more! It won’t take longer than 15 minutes, and, if you decide you’d like to work with me, we can compare schedules and book your free, in-home consultation. 

What people are saying.

  • “Olivia was great, came in ready to go, and was very thorough throughout my entire moving process. I’ll definitely use her again.”

    — Fisayo O.

  • “Olivia had great ideas! Even with the limited time I had, she provided some insight to help me declutter until the next time I could have her back. I have a functional plan for my closet and it feels great to not have it feel so overwhelming anymore.”

    — Larissa M.

  • “I had the opportunity to see her skills firsthand when she helped me move. During that time, she not only helped me organize my belongings efficiently, but she demonstrated her natural Type A traits, attention to detail, planning, and ensuring everything had a place. She’s methodical, reliable, and has a natural ability to bring order to any situation..”

    — Jacqui R.